If you change your mind about your purchase and you have not downloaded our product, we will happily issue you a refund upon your request.
If you are not satisfied with our products or services you have already downloaded (and you are still within 10 days of the original purchase date) your request for a refund will be honored after giving us one chance to help you resolve the issues at hand. If we fail to help you fix the issue, your refund will be sent – no questions asked. You can request a refund by contacting firstname.lastname@example.org.
Should you open a dispute, instead of asking for a refund, we will keep 100% of the disputed amount while we gather evidence for our submission of the dispute. This can take up to one month to settle through paypal & other payment processors.