Frequently asked questions

The download link doesn't work


1. If using Gmail: Access the download link through Safari or Chrome browser instead of the Gmail app. 2. Make sure to install the zip extractor app and Lightroom.




I lost my download link


No worries! You can always email me at ahmeddezzattinfo@gmail.com Make sure to include your full name & email that you used for the order. That way we can respond with your new download link immediately.




I cant find my presets in lightroom


Once you import the photos into lightroom, they will be in your general library. From there you can click on each photo & save the presets embedded into the photos. To keep things organized, make a new folder when you save your first embedded preset & then save all the following presets in the same folder.




What do I need to open the files ?


In order to open up the download link, you need to have a ZIP EXTRATOR app downloaded on your phone.




How do I contact you?


The best way to contact me for a fast response is through our email ahmeddezzattinfo@gmail.com.





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