Frequently asked questions
The download link doesn't work
1. If using Gmail: Access the download link through Safari or Chrome browser instead of the Gmail app.
2. Make sure to install the zip extractor app and Lightroom.
I lost my download link
No worries! You can always email me at firstname.lastname@example.org
Make sure to include your full name & email that you used for the order. That way we can respond with your new download link immediately.
I cant find my presets in lightroom
Once you import the photos into lightroom, they will be in your general library.
From there you can click on each photo & save the presets embedded into the photos.
To keep things organized, make a new folder when you save your first embedded preset & then save all the following presets in the same folder.
What do I need to open the files ?
In order to open up the download link, you need to have a ZIP EXTRATOR app downloaded on your phone.
How do I contact you?
The best way to contact me for a fast response is through our email email@example.com.